BLACK FRIDAY SALE 1+1
FAQ
How long will it take to get my order?
Orders placed before 17:00 will be delivered the next day within the Netherlands.
For orders to Belgium, delivery takes 2 to 3 business days.
For all other countries, delivery times vary depending on the destination.
Order changes and cancellation
Your order will be processed as soon as possible so we cannot guarantee that we will be able to get to you in time to make the change or cancel it.
Once an order has been processed, no changes or cancellations can be made, however, please do not hesitate to contact our Customer Service team at the contact page and we will do our best to accommodate your request.
Return Policy
You may return your order within 30 days of receiving it, as long as the item is unused, in its original condition, and in the original packaging.
Returns must include all accessories such as cases, cloths, or tags.
Once we receive and inspect your return, we will issue a refund to your original payment method.
Shipping costs are non-refundable unless the return is due to an error on our part.
If you receive a damaged or incorrect item, please contact us within 48 hours so we can resolve it quickly.
Customers outside the Netherlands and Belgium are responsible for return shipping costs unless stated otherwise.
Where do I send my returns to?
If you wish to return an item please fill in the contact form on our website. We will check if the item is in absolute brand new condition. After approval, the item can be sent to our warehouse in The Netherlands.
Any questions?
You can contact us through our contact page! We will be happy to assist you